Answering the phone |
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Introducing yourself |
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Hey George. It's Lisa calling. (informal)
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Hello, this is Julie Madison calling.
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Hi, it's Gerry from the dentist's office here.
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This is she.*
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Speaking.*
*The person answering says this if the caller does not recognize their voice. |
Asking to speak with someone |
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Is Fred in? (informal)
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Is Jackson there, please? (informal)
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Can I talk to your sister? (informal)
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May I speak with Mr. Green, please?
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Would the doctor be in/available? |
Connecting someone |
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Just a sec. I'll get him. (informal)
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Hang on one second. (informal)
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Please hold and I'll put you through to his office.
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One moment please.
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All of our operators are busy at this time. Please hold for the next available person. |
Making special requests |
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Could you please repeat that?
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Would you mind spelling that for me?
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Could you speak up a little please?
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Can you speak a little slower please. My English isn't very strong.
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Can you call me back? I think we have a bad connection.
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Can you please hold for a minute? I have another call. |
Taking a message for someone |
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Sammy's not in. Who's this? (informal)
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I'm sorry, Lisa's not here at the moment. Can I ask who's calling?
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I'm afraid he's stepped out. Would you like to leave a message?
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He's on lunch right now.Who's calling please?
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He's busy right now. Can you call again later?
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I'll let him know you called.
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I'll make sure she gets the message. |
Leaving a message with someone |
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Yes, can you tell him his wife called, please.
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No, that's okay, I'll call back later.
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Yes, it's James from CompInc. here. When do you expect her back in the office?
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Thanks, could you ask him to call Brian when he gets in?
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Do you have a pen handy. I don't think he has my number.
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Thanks. My number is 222-3456, extension 12. |
Confirming information |
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Okay, I've got it all down.
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Let me repeat that just to make sure.
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Did you say 555 Charles St.?
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You said your name was John, right?
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I'll make sure he gets the message. |
Listening to an answering machine |
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Hello. You've reached 222-6789. Please leave a detailed message after the beep.Thank you.
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Hi, this is Elizabeth. I'm sorry I'm not available to take your call at this time. Leave me a message and I'll get back to you as soon as I can.
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Thank you for calling Dr. Mindin's office. Our hours are 9am-5pm, Monday-Friday. Please call back during these hours, or leave a message after the tone. If this is an emergency please call the hospital at 333-7896. |
Leaving a message on an answering machine |
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Hey Mikako. It's Yuka. Call me! (informal)
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Hello, this is Ricardo calling for Luke. Could you please return my call as soon as possible. My number is 334-5689. Thank you.
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Hello Maxwell. This is Marina from the doctor's office calling. I just wanted to let you know that you're due for a check-up this month. Please give us a ring/buzz whenever it's convenient. |
Finishing a conversation |
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Well, I guess I better get going. Talk to you soon.
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Thanks for calling. Bye for now.
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I have to let you go now.
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I have another call coming through. I better run.
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I'm afraid that's my other line.
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I'll talk to you again soon. Bye. |